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Mays has played recurring parts in recent hit series, including the role of Dana's assistant Jennifer in Entourage, Charlie Andrews in Heroes, and Henry's girlfriend Charlie in Ugly Betty (which Kristin Chenoweth did a guest spot on). For film, Mays played a lead role in Epic Movie and has appeared in Flags of Our Fathers and Red Eye. She also had an expanded role in the hit series Glee as Emma Pillsbury.
She has recently been seen in The League and The Millers in recurring roles.